If you are a new patient and need to schedule an appointmentplease call 419-678-5125 for our Coldwater office and 419-586-2077 to schedule with our Celina office. All of our scheduling is done through our scheduling department via phone.
Your physician has indicated that you are to be referred to our Outpatient Therapy Center or you have decided to take advantage of our Direct Access.
Our center provides services for physical, occupational and speech therapy.
We appreciate your promptness in arriving 30 minutes prior to your first appointment to assure all information is completed which will allow us to start you at your scheduled appointment time. Our Coldwater patients are required to register at the East Outpatient Registration Desk prior to arriving at our department (located at the East entrance of Mercer Health next to the ER). Please bring your insurance cards with you for registration. All minors will need a parent or legal guardian to sign at registration. Your first appointment will be an evaluation lasting typically an hour, which may or may not include treatment as well. If further treatment is necessary, additional appointments will be made after the first visit for the amount of time you and your therapist determine necessary.
Please use our “Does my insurance cover my therapy?” form above to verify your plan’s exact benefits as these vary for each individual carrier.
Please note if Mercer Health is in your network, then so is Community Sports and Therapy Center.
The hospital may be listed under varied names with your insurance such as Mercer Health, Mercer County Community Hospital or Mercer Joint Township. All billing is completed through Mercer Health located at 800 West Main St., Coldwater, OH 45828 and the hospital’s tax ID number is 34-1101385. You can use this tax ID number to help verify that the hospital is in your insurance’s network. Please note that we are a hospital-based facility, not a free-standing facility. If you have any problems with this please contact us and we will be happy to assist you!
WE ARE HERE TO SERVE YOU
Information about Insurance Coverage and Billing
At Mercer Health, we believe you have a right to know how much you or your insurance company may be charged for your therapy. Prices for therapy services are available upon request and also on Mercer Health’s website. We charge the same for all patients, but a patient’s responsibility may vary, depending on payment plans negotiated with individual health insurers. Uninsured or underinsured patients should consult with our billing staff to determine whether they qualify for discounts.
Payments can also be conveniently made with a credit card, by completing a payment consent or by personal check. Note: Returned checks will result in a $25 fee.
Billing Office Department Fax Number 419-678-5643.
Patient Billing Programs and Billing Office Phone Numbers
419-678-5148 Financial Advisor (self-pay/HCAP/payment plans)
419-678-5151 Caresource/Reynolds & Reynolds
419-678-5121 Medicaid/Worker’s Compensation/UHC/UMR/Crown (Last Name A-K)
419-678-5109 Medicaid/Worker’s Compensation/UHC/UMR/Crown (Last Name L-Z)
419-678-5102 Medicare Biller (Last Name A-K)
419-678-5108 Medicare Biller (Last Name L-Z)
419-678-5103 All other Commercial Insurances (Last Name A-K)
419-678-5190 All other Commercial Insurances (Last Name L-Z)
419-678-5115 Kris Siefring, Director of Patient Accounts email ksiefring@Mercer-health.com